Observater Surveys and Services Ltd is a leading Marine and Aviation Cargo Surveyors and Claims handling company based in Mombasa, Kenya. Our experienced team of Marine Surveyors, loss adjusters and specialists in cargo inspections, pre-shipment inspections, loading and discharge surveys, project cargo surveys experts, and claims handlers are committed to caring for you. We adhere to international standards like the IMDG Code to ensure accurate, efficient, and safe cargo operations, minimizing cargo losses and damages. We operate across Kenya.
Office Location: Amir Suites Sauti ya Kenya Rd, Ganjoni, Mombasa, Kenya
Office Hours: 8:00 Hrs to 5:00 Hrs Mon – Sat, Marine Port Operations 24 Hours Mon – Sun
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Observater Surveys and Services Limited is a specialized marine, technical, and cargo surveying company operating across Kenya, Eastern, Central, and Southern Africa, with a presence in 14 African states. We provide expert solutions, including marine surveys, technical inspections, cargo inspections, and efficient claims handling/ management.
When accuracy matters most, trust Observater Draft Surveyors in Mombasa. By seamlessly utilizing cutting-edge technology and tools, with meticulous attention to detail and strict adherence to international standards such as the UNECE code, we deliver precise draft survey findings, empowering the global supply chain.
Observater Surveys’s Project Cargo Surveyors ensure seamless and efficient project cargo operations by adhering to international standards like PAS 11911 and OOG guidelines. Our expert team provides thorough inspections, and certifications, minimizing risks and ensuring timely delivery
Observater Cargo Surveyors in Mombasa are a dedicated team that specializes in Bulk and Break Bulk Cargo Discharge Surveys and Superintendence. By adhering to international standards UN and IMO conventions, we ensure strict adherence to safety at time of cargo handling, and accurate quantity and condition assessments
Group of International Marine Surveyors, Loss Adjusters and Claims Handlers in Africa – Global
Reach, On-the-Ground Expertise Mombasa Office. Head Office Amir Suites, 1st Floor Room No. B6, Sauti ya Kenya Road, P.o Box 86495 -80100 Mombasa, Kenya; Claims Office Express House, Moi Avenue, Mombasa, Kenya. Email us: marinesurveyors@observater.com or cargosurveyors@observater.com Call us On: +254776960820
Mombasa Port is a hub for global trade, but offloading operations come with risks, including cargo damage and discrepancies. With +25 Years Combined Experience Observater Surveys Group of Marine Surveyors offers comprehensive cargo discharge surveys to safeguard your interests.
What is a Cargo Discharge Survey?
This survey ensures cargo is offloaded in the correct condition and quantity, preventing disputes and minimizing losses.
Our Process Includes:
✅Condition Assessment: Checking for visible damage to cargo during discharge.
✅Quantity Verification: Ensuring the offloaded cargo matches the bill of lading.
✅Compliance Checks: Confirming adherence to international and local regulations.
👤❓Why Observater is Trusted in Mombasa:
– In-depth knowledge of Mombasa Port’s unique operational landscape.
– Expert surveyors with a proven track record in cargo handling.
– Detailed, impartial reporting accepted by insurers and stakeholders.
At Observater Surveys and Services (Kenya) Ltd, we conduct cargo surveys with unwavering commitment to accuracy and integrity, ensuring our clients receive reliable and trustworthy assessments, for accurate quantity verifications, cargo safety and storage condition assessment and damage/ loss investigations and claims recovery support across Kenya.
Satisfaction Guarantee
At Observater, we are committed to exceeding client expectations. Our dedication to accuracy, precision, and timely delivery is unwavering. We strive to build long-term partnerships based on trust, transparency, and client satisfaction. Your success is our priority.
Strong Skilful Team
Our success hinges on the strength and expertise of our team. Observater boasts a highly skilled and experienced workforce comprising professional surveyors, engineers, technicians, loss adjusters, claims handlers, and support staff. We leverage this collective expertise to deliver innovative and efficient solutions to our clients
Strong Local Presence
As a leading player in the Kenyan market, and presence in eastern, central and southern Africa, Observater has a deep understanding of local regulations and industry best practices.
Protect Your Investment with Observater’s Cargo Inspection Services.By choosing Observater, you benefit from:- Reduced risk of cargo damage and loss- Timely and accurate inspection reports- Enhanced supply chain efficiency- Peace of mind knowing your cargo is in safe handsLet us handle your cargo inspection needs, so you can focus on your business.
Observater Surveys and Services Ltd is a leading marine cargo surveying and claims handling company, based in Mombasa, Kenya. Our strong regional presence spans Eastern, Central, and Southern Africa, ensuring comprehensive and high-quality service across these regions.
Beyond cargo surveys, Observater is well-versed in technical inspections, and dynamic services across the entire maritime spectrum, ensuring compliance with international standards and regulations. We are committed to delivering accurate, efficient, and reliable services to safeguard your maritime operations.
Warehouses Inspections:
We ensure warehouses meet stringent cleanliness and safety standards, safeguarding your cargo from environmental damage, theft and contamination.
Thorough Quantity Verification:
We conduct thorough quantity verifications using industry-best practices and advanced technologies to ensure accurate inventory records.
Proactive Risk Identification and Mitigation:
We proactively assess and mitigate risks at every stage of the cargo journey, implementing strategies to safeguard your cargo from loss, damage, and delays.
Our Commitment:
We guarantee the protection of our clients’ interests and ensure their cargo reaches its destination in pristine condition. We provide peace of mind and reliable service by minimizing losses and maximizing efficiency.
What Our Clients Think
International Marine Surveyors and Claims Handlers: Local Expertise in Africa, and, with Global Experience:
Kenya Offices: Marine Surveying Office Amir Suites Building, Off Sauti ya Kenya Road, 1st Floor, Room B6, Mombasa, Kenya, P.o Box 86495 – 80100, Kenya. Claims Office: Express Building, Moi Avenue, Liwatoni, Mombasa, Kenya Tel: +254776960820, Email: info@observater.com | operations@observater.com
When precision matters, Observater Surveys Group is your Partner of Choice
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