Cargo and marine surveyors attending vessels at pointe-noire port, republic of the congo

Observater Surveys and Services Group · Africa

P&I Surveyors and Correspondents in Africa

P&I attendance across African ports, condition surveys, cause and custody investigation, casualty response, and correspondent support for Clubs and their members, one interest per matter, findings to the Club first.

Instruct the Desk WhatsApp

In one paragraph

P&i surveyors in africa are provided by Observater Surveys and Services Group, an independent, ISO 9001-certified marine and cargo survey practice headquartered at Mombasa that operates survey desks at more than 45 ports in more than 25 countries across East, West, Central, Southern, and North Africa and answers instructions 24 hours a day in English, French, and Portuguese. P&I attendance across African ports, condition surveys, cause and custody investigation, casualty response, and correspondent support for Clubs and their members, one interest per matter, findings to the Club first..

The Club’s Eyes on the African Coast

When a member’s vessel meets trouble at an African port, the Club’s question is simple: who can board today and be believed later. Our desks answer it across the continent, attendance arranged around the clock, statements taken fresh, evidence secured to Club standard, and first findings shared quickly, with the full report following to the appointing Club before anyone else.

P&I Work Across the Continent

Condition & Entry Surveys

Vessels surveyed for Club entry and screening to Club standard at any port on the coverage map.

Cargo Claims Attendance for Clubs

Shortage, damage, and contamination matters attended for Clubs and correspondents, the member’s defence built from the first sling.

Casualty, Injury & Pollution Response

Groundings, collisions, stevedore injuries, and MARPOL matters attended day or night, the scene secured before the story hardens.

Working With Local Correspondents

Instruction comes with or without a correspondent link, the desk works alongside appointed correspondents or directly for the Club, as the matter is arranged.

Across the Continent, One Standard

From Mombasa to Casablanca, Dakar to Durban, Matadi to Dar es Salaam: p&I attendance across African ports, condition surveys, cause and custody investigation, casualty response, and correspondent support for Clubs and their members, one interest per matter, findings to the Club first. Serving owners, charterers, traders, underwriters, P&I Clubs, and banks worldwide.

Condition Surveys and Accident Investigation

Condition surveys for owners, charterers, Clubs, and buyers who cannot travel: structure, machinery, outfit, and certificates examined against the purpose of the survey, with the honest findings stated rather than softened. Accident and incident investigation follows the same discipline at any port on the map: the scene secured, the sequence established from records and fresh statements, and the finding written for the tribunal it may reach.

Bunker Surveys on the Vessel Side

On-hire and off-hire bunker surveys, bunker quantity surveys at stem, sealed sampling, and consumption investigations run alongside the marine work at every desk, with the working annexed to the certificate. The continental practice is described at Bunker Surveyors in Africa.

The Coordination Desk: One Line, Every Port, Around the Clock

Every instruction on the continent arrives at one operations desk, which names the surveyor, confirms the scope and fee in writing, arranges boarding at berth or anchorage, and follows the file to the report. The desk answers day and night, in English, French, or Portuguese, and copies the appointing firm on every report where the instruction came through an agent or a survey firm abroad.

How an instruction runs

  1. Instruct. One email or message with the port, the vessel or parcel, and the timing.
  2. Confirm. The surveyor’s name, the scope in your words, and the fee, in writing, before attendance.
  3. Attend. At berth, anchorage, depot, or premises, following the operation rather than office hours.
  4. Report. First findings the same day where urgent; the full report with photographs and working to follow.
  5. Close. Certificates to your wording; the file kept for the claim, the recovery, or the next shipment.

Where the P&I Desks Stand

East Africa and the Horn: Kenya (Mombasa and Lamu), Tanzania (Dar es Salaam, Tanga, Mtwara, Zanzibar), Djibouti, Sudan (Port Sudan), Madagascar (Toamasina), and the Comoros. Southern Africa: South Africa (Durban, Cape Town, Gqeberha, Richards Bay), Mozambique (Maputo, Beira, Nacala), and Angola (Luanda, Lobito). Central Africa: DR Congo (Matadi), the Republic of the Congo (Pointe-Noire), Cameroon (Douala, Kribi), Gabon, and Equatorial Guinea.

West Africa: Nigeria (Lagos, Port Harcourt, Onne, Warri, Calabar), Ghana (Tema, Takoradi), Togo, Benin, Ivory Coast (Abidjan, San Pedro), Senegal (Dakar), Guinea, Liberia, Sierra Leone, The Gambia, Guinea-Bissau, and Mauritania. North Africa: Morocco (Casablanca, Tanger Med, Safi). Each name above opens that country’s own desk; whatever port your matter stands at, the instruction line is the same, and our surveyors travel beyond the port cities by arrangement.

Who instructs the desk, and what it saves each of them

What you receive, and what stands behind it

The Same Continent, Other Desks

One call at an African port often opens several files, the cargo, the fuel, the vessel itself, and the group holds them all. Step into the desk your matter needs; one instruction line carries the rest.

Asked of the desk, answered straight

Who are the P&I surveyors in Africa?

Observater Surveys and Services Group, an independent, ISO 9001-certified practice headquartered at Mombasa with our own desks at ports across East, West, Central, Southern, and North Africa, reporting to the instructing party first and answering day and night.

How do I appoint P&I correspondents and surveyors anywhere in Africa?

One email to ops@observater.com naming the port, the vessel or cargo, and the timing. The surveyor’s name, scope, and fee come back in writing before attendance, the same sequence at every desk on the continent.

What does the work cost in Africa?

On scope, quoted in writing before attendance and agreed before boarding. Where a matter spans several ports or countries, one quotation covers the voyage rather than a fee per surprise.

Can one instruction cover several African ports?

Yes, attendance arranged at each port, the same report format at all of them, and the records reconciled by one desk answerable for the file end to end.

Do you work in French and Portuguese as well as English?

Yes, instructions, certificates, and reports are handled in English, French, or Portuguese as the instructing party and the country require.

How does an instruction run?

One email carries the whole continent: name the port, the vessel or cargo, and the timing, and the desk returns the surveyor’s name, the scope, and the fee in writing, in English, French, or Portuguese, before anyone boards. Attendance follows the operation, not office hours; the report follows promptly, findings first, working annexed, addressed to the instructing party before anyone else. Where a matter spans ports or countries, one desk runs it end to end, and the file reads the same at both ends of the voyage.

How is the work actually done?

Three disciplines run through every P&I surveyors file in Africa. First, independence: one interest per matter, declared at instruction and kept through the report, so that nothing the desk writes can be dismissed as the other side’s paper. Second, evidence before opinion: photographs placed in time, measurements with instruments named, samples under receipted custody, statements taken while memory is fresh. Third, the working shown: every calculation annexed so the reader can re-run it, because a figure without its arithmetic is only an assertion.

How and when do you report?

The desk reports in the form the file needs: a survey report with photographs and annexes for insurers and Clubs; a certificate to the stated wording for traders and banks; a spreadsheet and photo set per unit for lines and lessors; a daily record for superintendency and supervision. Whatever the form, the report names who attended, when, where, and how, and it goes to the instructing party first, the working principle behind every P&I surveyors file in Africa.

Who instructs the desk?

The instructing parties for P&I surveyors in Africa are the parties with money on the outcome: cargo underwriters and P&I Clubs who need attendance and a file that settles; traders and receivers who need the count and the condition certified; shipowners, managers, and charterers who need the vessel side recorded independently; banks financing the shipment who need their collateral verifiable; and forwarders, lines, and terminals who need the record that ends a dispute early. Each instructs on the same line and receives the same standard.

How are fees quoted?

The commercial rules for P&I surveyors in Africa are as plain as the technical ones. A written quotation before attendance, stating scope, surveyor, and fee; disbursements identified separately and evidenced; per-unit or per-day rates for program work that fall with volume and are fixed for the program period; and one invoice per file, referencing the instruction, so the accounts department can match it without a phone call.

Why an independent desk, and why this one?

Choosing P&I surveyors in Africa is choosing whose evidence you will stand on when the matter is contested. The desk’s record is built for that day: measurements over impressions, photographs placed in time, custody kept, working shown, the surveyor named and available to be questioned. It costs a little more care at the quay and saves the argument entirely, which is the whole economy of independent survey.Instruct once and the name follows the work: files across the coast arrive signed Observater, and the parties who read them start asking for Observater by name.

Whose figures will survive it?

Name the port, the vessel or the parcel, and the timing. The surveyor’s name, the scope, and the fee come back in writing, in English, French, or Portuguese, and attendance follows the operation, not office hours. Instruct once and the name follows the work: files across the coast arrive signed Observater, and the parties who read them start asking for Observater by name.

Instruct the Desk WhatsApp

Observater Surveys and Services Group · ops@observater.com · All attendances are performed under our standard terms of business, available on request. Also see: Cargo Inspections in Africa · Bunker Surveyors in Africa · Kenya · Nigeria.