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Your Partner Cargo and Marine Surveying Experts in Africa

Observater Marine Surveyors is a leading Cargo and Marine Survey Services Company with offices located in Maputo, Beira, and Nacala, Mozambique. We specialize in providing accurate and dependable cargo surveys, draft surveys, cargo discharge surveys, pre-shipment inspections, commodity inspections, and cargo and marine assets damage claims handling services throughout Mozambique and across Africa. Our expert team is committed to ensuring precision in cargo surveys and thorough claims investigations, helping clients prevent disputes, recover costs/losses, and minimize operational losses.

 
Minimize losses, maximize efficiency, drive financial success with Observater Cargo Surveyors in Mozambique

Where Dedication Meets Commitment:

Group of International Marine Surveyors, Loss Adjusters and Claims Handlers in Africa – Global Reach, On-the-Ground Expertise in Maputo, Beira and Nacala Mozambique with Cargo Surveyors highly trained in commodity inspections, all types of cargo inspections and cargo damage claims handling/adjusting. Email us: marinesurveyors@observater.com or cargosurveyors@observater.com

Rice Discharge Surveys

Observater delivers thorough cargo discharge surveys in Mozambique, ensuring the quality and quantity of your agricultural shipments are accurately assessed, minimizing disputes and maximizing your returns
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    Wheat Discharge Surveys

    Our experienced surveyors utilize industry-standard methodologies, including draft surveys, weight measurements, and cargo sampling, to provide reliable data for all stakeholders.
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      Fertilizer Discharge Surveys

      From Tally Surveys, Draft Surveys, Discharge Surveys, Quantity Verifications, we ensure that you get reliable service and representation at Maputo, Beira and Nacala Ports, Mozambique
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        Project Cargo Survey

        Checking All standards are met before lift out
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          Equipment Inspection

          Ensure that correct tools are used on project cargoes
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          Risk Management

          Project Cargo Surveyors that are committed to risk Management
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            Cold Container/ Reefer Cargo Damage Surveys

            Observater conducts meticulous cold container/reefer cargo damage surveys, keenly assessing temperature records, equipment functionality, and cargo condition to determine the root cause of damage and establish liability.
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              Bunker Surveys and Vessel Condition Surveys

              Observater conducts comprehensive Bunker Surveys and Vessel Condition Surveys utilizing experienced surveyors, adhering to international standards, and employing state-of-the-art equipment to provide accurate and reliable data for informed decision-making.
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                Ship P&I Condition Surveys

                As per club requirements, to ensure that vessel compliant with statutory regulations, and class rules. Observater conducts thorough Ship P&I Condition Surveys, adhering to industry best practices and utilizing experienced surveyors to assess vessel condition, identify potential risks, and provide comprehensive reports to support informed underwriting and claims management decisions.
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                  Damage Surveys in Mozambique

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                  Heavy Lift Inspections in Mozambique

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                  Fruit Inspections in Mozambique

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                  Tally Surveys

                  Cargo Tally Survey by Observater in Beira, Nacala and Maputo Ports, Mozambique is an Accurate Quantity Verification of Cargo Loaded, discharged, cross stuffed as per FIATA and ISO Standards, ensuring transparency, efficiency, and preventing disputes.

                  Draft Surveys

                  When Accuracy Matters, Observater Draft Surveyors play a crucial role in ensuring fair and transparent business at Maputo, Beira and Nacala, Mozambique in strict compliance with IMO regulations and UNECE Code. We take pride for the level of accuracy in our results for more than a decade.

                  Discharge Superintendence

                  At Observater Surveys and Services Ltd (Mozambique), Our team of skilled surveyors ensures the efficient and accurate offloading of cargo by adhering to international standards such as the IMDG Code. Know the accurate condition and quantity of your cargo, and prevent risks at time of handling.

                  Our Cargo Surveyors & Claims Handlers: Leaders in the Field

                  When you Partner Observater Mozambique’s Marine Surveyors, you’re working with the best in the industry. Our team of highly trained and experienced inspectors in cargo, commodity, agricultural inputs, goods, merchandise, and container surveying, along with specialists in damage cargo survey claims, brings:

                  Over 20 Years of Expertise: From routine checks to complex investigations, our surveyors have seen it all and delivered excellence every time.

                  Specialized Training in Fraud Detection: We’ve invested heavily in equipping our surveyors with the skills to detect and address fraudulent practices, ensuring your interests are protected.

                  Proven Dispute Resolution Skills: Our surveyors are not just technical experts; they are skilled mediators who can navigate complex negotiations and deliver outcomes that work for all parties involved.

                  We are also committed to the future. By mentoring and training the next generation of surveyors, we ensure that our commitment to excellence is carried forward, year after year.

                  Practice Areas
                  Marine & Cargo Surveys
                  BUNKER SURVEY INSPECTIONS
                  Observater Marine Surveyors Mozambique conducts Bunker Surveys in compliance with ISO 13739:2021 and Marpol Annex VI, ensuring accurate fuel measurement. Our ON/OFF Hire Bunker Survey and Inspection Services prevent disputes by verifying fuel quantities, quality, and compliance. We provide precise documentation for full transparency, accountability, and adherence to contractual and regulatory standards.
                  DRAFT SURVEY IN MOZAMBIQUE
                  Our Draft Surveys follow IMO Resolution A.749(18) and UN ECE 129 guidelines, delivering precise cargo weight assessments for bulk shipments. By factoring in trim, ballast, and water density, we ensure accurate weight calculations, preventing financial losses and ensuring regulatory compliance. Our expertise guarantees reliability in cargo operations and trade settlements.
                  CARGO DAMAGE SURVEYS
                  Our expert surveyors in Mozambique work 24/7, helping clients quickly detect and resolve discrepancies in cargo discharge. We deliver precise assessments of discharged cargo quantities, providing essential data to support claims. With strong expertise in claims analysis, settlement negotiations, and loss adjustment, we secure fair and efficient resolutions. Our comprehensive recovery services enhance loss mitigation, safeguarding clients’ interests throughout cargo damage claims and handling.
                  .
                  A team of highly trained and experienced Marine Cargo Surveyors and Claims Handlers and Adjusters in Mozambique
                  For Cargo survey in Mozambique or cargo surveyors in Mozambique, our certified team delivers unparalleled cargo inspections, claims adjustment, and marine surveys across all ports, warehouses, and job sites in Beira, Nacala, Maputo, Nampula, Moma, Tete, and nationwide. As Mozambique’s leading marine surveyors and cargo damage claims specialists, we combine ISO-compliant expertise with tech-recognized precision for bulk, containerized, and project cargo inspections. Our network of ship surveyors, fumigation partners, and cargo repair/drying teams etc, ensures rapid resolution for wet damage, contamination, or loss claims.
                  GET ASSISTANCE FROM OUR EXPERTS

                  OBSERVATER MARINE SURVEYORS IN mozambiqueA

                  We are Specialists in:

                  • Pre-shipment inspectionsVerifying cargo condition and quantity before loading. Our team in Mozambique expertly calculates stowage factors, checks cargo condition, and determines space requirements. This ensures clients select the ideal vessel for their cargo and secure the most competitive freight rates
                  • Cargo Loss and Damage SurveysConduct rigorous investigations into cargo damage and loss claims to determine root cause and assign responsibility. Our experienced team leverages extensive claims recovery expertise, examining all evidence with precision, conducting thorough inspections, for expedited claims resolution and mitigation support
                  • Weight verificationAccurately determining cargo weight for customs clearance and invoicing. We quantity surveys, do tally surveys, ullaging, draft surveys and other scientific methods of weight ullaging, verifications
                  • Temperature and humidity surveysMonitoring and recording environmental conditions affecting cargo. Load/discharge safely with minimal risk of damage to the cargo. Done on grains and fresh poroduce, coal amongst other ores/ cargoes.
                  • Hazardous cargo surveys Ensuring safe handling and transportation of hazardous materials.
                  • Marine insurance Claims surveysAssessing and documenting losses for insurance claims. Claims Handling and Loss Adjusting Experts
                  • Break Bulk Inspections in MozambiqueComplete suite of breakbulk cargo surveys
                  • Container Cargo SurveysPre shipment Inspections of containerized cargo, and quality checks, includes container suitability assessments and CSC, and cargo stowage/ tally surveys for unitized cargo, stuffing and sampling
                  • Post-shipment inspectionsThoroughly conduct post-shipment inspections in Mozambique to ensure cargo quality and compliance with specifications. Our experienced team rigorously examines goods to identify any discrepancies or non-conformances, safeguarding your interests and facilitating smooth supply chain, or claims processes
                  • Container inspectionsThoroughly inspect containers to assess structural integrity, CSC inspections, cleanliness, and suitability for your cargo. Our experienced team in Mozambique conducts meticulous examinations to identify any damage, contamination, or deficiencies that may impact cargo safety and quality. We also carry out all-type container cargo damage surveys
                  • Stow and lashing surveysOur experts in Mozambique evaluate the adequacy and effectiveness of cargo securing techniques to minimize risks during transit. securement is critically evaluated to prevent shifting, and potential damage during transit.
                  • Refrigerated cargo surveys: Inspecting the condition of refrigerated cargo and equipment. Reefer containers inspections and checks, done in Mozambique, on possible causes of damage to fresh produce such as fruits, fish, chicken, meat and other agricultural products
                  • Project cargo surveys/ Heavy LiftAssessing the feasibility and safety of handling / transporting oversized and heavy-lift cargo
                  • General average surveysInvestigating causes of marine incidents and finding settlement to parties affected by the general average
                  • Steel Cargo SurveysInspection of steel cargo, damage, tally and condition
                  • OOG Cargo SurveysConduct inspections for the safety handling and transport of out of gauge critical cargo, i.e special project cargo in Mozambique, including route planning checks and road surveys + other key checks

                  We Offer Bulk, Break-Bulk, Project Cargo & Liquid Cargo Inspections

                  Observater Marine Surveyors in Mozambique specializes in overseeing discharging operations of breakbulk cargo (and all cargo types), with a team of trained inspectors and supervisors experienced in surveying various imported and exported goods, including commodity, wheat, fertilizer, fruits, merchandise, rice, goods, sugar, coal, frozen products and more.

                  Additionally, we conduct thorough damage surveys on a wide range of cargo to ensure quality and accountability throughout the logistics process. For accurate cargo surveys and reliable technical support at all times, count on Observater in Mozambique

                  Looking for Technical Marine Cargo Surveyors and Marine Warranty Surveyors in Mozambique?

                  Observater Surveys and Services LDA is your trusted partner for professional marine cargo surveys and marine warranty and project cargo surveying in Mozambique. With decades of combined expertise, we have built a reputation for precision, reliability, and excellence in the maritime industry.

                  Why Choose Observater Surveys and Services Ltd?

                  Proven Expertise Across All Cargo Types
                  Our Marine Warranty Surveyors (MWS) have been rigorously tested and proven across all types of cargo, regardless of size, handling requirements, or complexity. From oversized machinery to delicate goods, we provide unrivalled attention to detail, ensuring the safe transport and handling of your valuable assets.
                  Partner with Mozambique’s Vigilant Marine Surveyors for Maximum Support on Your Important Cargo

                  Cargo Loss and Damage Control.

                  Observater conducts thorough inspections of warehouses at Beira, Nacala, Tete, Moma, Maputo ports and the entire Mozambique; also in Collateral Management Agreement (CMA) Services and Insurance inspections. Our focus is to ensure these facilities meet strict cleanliness and safety standards, protecting your cargo from environmental damage, contamination, potential perils, and theft. We ensure that cargo is stored in optimal conditions to maintain its integrity and value.

                  Accurate Quantity Verification
                  Our team employs industry-leading practices and cutting-edge technology to perform thorough quantity verifications during discharge and transfer operations. This ensures precise inventory records, minimizing discrepancies and enhancing accountability.

                  Proactive Risk Management
                  We identify and mitigate risks throughout the cargo journey, from discharge to storage. By implementing robust strategies, we safeguard your cargo against loss, damage, and delays, ensuring smooth operations at every stage.

                  Our Promise
                  At Observater, we are committed to protecting our clients’ interests. With a focus on minimizing losses and maximizing efficiency, we ensure your cargo arrives at its destination in pristine condition. Rely on us for peace of mind and dependable service.

                   

                  Testimonial

                  What Our Clients Think

                  International Marine Surveyors and Claims Handlers: with Local Expertise in Africa, and, Global Experience:

                  Observater Marine Surveyors in Mozambique are highly trained to carry out Load and Stowage Surveys · Commodity Inspections · Draft Surveys · Cargo Loading Surveys · Container Inspections · Project Cargo Surveys · Warehouse Inspections · Discharge Supervision · Containerized Cargo Surveys · Damaged Cargo Surveys · General Cargo Surveys

                  Mozambique Offices: P.o Box 36495 , Maputo, Mozambique, Office Hours: 0800 – 1700 Monday – Saturday. HQ Tel: +254776960820, Email: info@observater.com | operations@observater.com

                  Other Services

                  Observater is an International, Type A, third party Independent technical marine cargo inspection and claims handling Company with offices in Maputo, Beira and Nacala, Mozambique, serving as a one-stop solutions centre for comprehensive marine and cargo survey services; inspection of commodity, products, goods, mineral cargoes, ores, merchandise in Mozambique. Our Scope of Inspection in Mozambique consists of but not limited to:

                  Quality Control & Weight Certification in Mozambique

                  Bunker Inspection Services in Mozambique

                  Cargo Contamination Investigations in Mozambique

                  Consumer Commodity Inspection in Mozambique

                  Crude Oil Vessels Inspection in Mozambique

                  Deadweight Inspections in Mozambique
                   
                  Draft Inspection in Mozambique

                  Dry-Docking Inspection in Mozambique

                  Hull & Machinery Damages Inspection in Mozambique

                  Inspection of Ullage in Mozambique

                  Investigation/Analysis of Causes of Accidents in Mozambique

                  New Ship Building Inspection in Mozambique

                  On-Hire, Off-Hire Inspection in Mozambique

                  P&I Inspection in Mozambique

                  Paint/Coatings, Corrosion Inspection in Mozambique

                  Preloading Inspection in Mozambique

                  Pre-Purchase Vessel Condition Inspection in Mozambique

                  Superintendents in Mozambique

                  Survey of Repairs in Mozambique

                  Cargo Damage Surveys in Mozambique

                  Agricultural products inspection in Mozambique
                   
                  Audit to Factory, Mill in Mozambique
                   
                  During Production Inspection in Mozambique
                   
                  Final Production Random Inspection in Mozambique
                   
                  Inspection of cargo loading/discharging in Mozambique
                   
                  Inspection of quality in Mozambique
                   
                  Inspection of quantity in Mozambique
                   
                  Inspection Services in Mozambique
                   
                  Pre-Production Inspection in Mozambique
                   
                  Pre-Shipment Inspection in Mozambique
                   
                  Production Monitoring / Supervision in Mozambique
                   
                  Quality assurance in Mozambique
                   
                  Quality control inspection Services in Mozambique
                   
                  Quality inspection services in Mozambique
                   
                  Tally of quantity in Mozambique
                   
                  Third Party Inspection in Mozambique
                   
                  Witness to the production in Mozambique

                  Surface Preparation and Painting inspection in Mozambique

                  Visual Inspection in Mozambique
                   
                  Welder & Welding operator test in Mozambique
                   
                  Welding Procedure Qualification Test in Mozambique

                  Cargo Loss and theft investigations in Mozambique

                  Container inspection Services in Mozambique (CSC)

                  Marine Inspection in Mozambique

                  P&I Correspondents in Mozambique

                  Insured Cargo, Marine Investigation & Adjusting in Mozambique

                  Third Party Inspection in Mozambique

                  Loss Adjuster Services in Mozambique

                  Loss Prevention Inspection to Commodity in Mozambique

                  Supervision on Loading/Discharge in Mozambique

                  Bulk Cargo Weight Inspection in Mozambique

                  Cargo quantity Tally in Mozambique

                  Tanks and Silo Inspection in Mozambique

                  Vendor Inspection in Mozambique

                  Expedition Services in Mozambique

                  Project Management in Mozambique

                  Quality Goods Control Services in Mozambique

                  Quality Inspection Services in Mozambique
                   
                  Mistry Shopping in Mozambique

                  Fruits Inspection in Mozambique

                  Appraisal / Valuation Services in Mozambique

                  Certification Services in Mozambique

                  Assembly inspection in Mozambique
                   
                  Dimensional Inspection in Mozambique
                   
                  Electrical engineering, inspectors in Mozambique
                   
                  Fit-up inspection in Mozambique
                   
                  Functional and Performance Test in Mozambique
                   
                  Heat Treatment Chart Review in Mozambique
                   
                  Loading Inspection in Mozambique
                   
                  Material inspection in Mozambique
                   
                  Mechanical engineering inspections in Mozambique
                   
                  Mechanical Machinery Damage Surveys in Mozambique
                   
                  Mechanical inspectors in Mozambique
                   
                  Mechanical Inspectors, Engineers, Vendor Inspection in Mozambique
                   
                  Mechanical Running Test in Mozambique
                   
                  N.D.T in Mozambique
                   
                  Packing Inspection in Mozambique
                   
                  Pressure Test in Mozambique
                   
                  Progress Expediting in Mozambique
                   
                  Quality assurance in Mozambique
                   
                  Release Inspection in Mozambique
                   
                  Review of Contract & Job Specification in Mozambique

                  Cargo/ Merchandise Commodity Inspections in Mozambique
                   

                  Observater Group Launched A Program Called BE SURE22: Operational Across All Our Service Stations

                  At Observater, we are committed to delivering unmatched precision and protecting our clients’ interests in every service we provide. Central to this commitment is our groundbreaking program called Be Sure22—a comprehensive initiative designed to ensure that you receive accurate, verifiable results and the highest level of service quality.

                  What is THE Be Sure 22 PROGRAM?

                  The Be Sure22 program represents Observater’s pledge to excellence. Recognizing the dynamic nature of marine surveying, we have developed this program to consistently train and empower marine surveyors across Africa.

                  Conducted four times a year—every three months—the training sessions are designed to keep our team at the forefront of industry advancements.

                  Our training covers:

                  – The latest technological innovations in marine surveying.
                  – Emerging global best practices to maintain top-tier service delivery.
                  – Anti-corruption measures to uphold the integrity of our operations.
                  – Bridging identified skills gaps to ensure that every surveyor is equipped to tackle the most challenging cases.

                  The result? A highly skilled, motivated, proactive, coherent, and resilient team capable of delivering exceptional results, no matter the complexity of the task. We have seen improved performance for the past three years.

                  Why Be Sure22 Benefits You

                  Be Sure22 was created with one purpose: to guarantee that you, our valued client and all other stakeholders, can place full confidence in every aspect of our service. With this program, you can trust that your cargo claim, marine survey or cargo survey case in Mozambique is handled by 100% qualified and competent surveyors who have been rigorously tested on various similar and different scenarios. For us, Marine Surveying is a passion.

                  Our surveyors are backed by a robust support network of experts across the Observater Surveys and Services Group, ensuring that every challenge is met with collective expertise. Furthermore, the program undergoes stringent audits twice a year, reinforcing its effectiveness and alignment with global standards.

                  When you choose Observater, you are choosing a partner who guarantees accurate, reliable, and globally benchmarked results. With Be Sure22, your interests are our top priority, and your satisfaction is our measure of success.

                  Be Sure with Observater—where precision meets integrity

                   

                  CASE STUDIES

                  How To Transformed a Cargo Damage Crisis into Operational Excellence with Observater; Case Study

                  When cargo trouble hits, Observater is your strongest ally—expertly managing claims and delivering swift, decisive solutions.Unmatched Expertise in Agri Commodities Damage Surveys, Industrial Machinery Assessments, and Comprehensive Containerized Goods Inspections. Let’s Help, its Never Too Late Cargo Inspections, Damage Surveys and Claims ManagementAs senior…

                  How 120 MT Transformers Were Safely Delivered: Observater’s MWS Expertise in Action

                  MWS & Project Cargo SurveyorsHow 120 MT Transformers Were Transported Safely Across Africa: Observater’s MWS Solutions Talk to Our MWS Expert Ensuring Safe Delivery of 120 MT Transformers for a Key Power Project in UgandaIn the dynamic world of project cargo, the stakes are…

                  Transforming Avocado Exports: How Observater Surveys and Services Limited Revolutionized Quality and Efficiency in Kenya

                  Global Fruit Inspection ExpertsHow Observater Fruit Inspections and Warehouse Inspections in Kenya improved Quality Talk to Our Fruits Experts How One Entrepreneur Turned His Struggling Avocado Business Into a Thriving EnterpriseIn the lush, green hills of Embu, where the air smells of fresh earth…

                  How the Observater Rice Discharge Survey at Port Sudan Saved $430,000 and Revolutionized Cargo Management

                  Case Study: Cargo Inspectors in AfricaHow Cargo Survey at Port Sudan Helped Underwriters to Minimize Loss Let’s Help, it is Never Too Late Observater Rice Discharge Survey Saves $430,000 and Revolutionize Cargo ManagementImagine losing hundreds of thousands of dollars simply because no one kept…
                  We are Observater Marine and Cargo Surveyors

                  Your Surveying Partners in Mozambique and Eastern Africa

                  Who doesn’t like a discount? Send us an Email through the button bellow for a special offers all designed only for you.

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                  International Marine Cargo Surveyors, Loss Adjusters and Technical Consultants in Africa - On-ground expertise, Global reach. Your gateway to African and Global Marine Expertise: Trusted technical solutions, marine surveys, aviation cargo surveys, and cargo claims investigations.

                  Anywhere you Go in Africa, we are Already There, with capacity to serve Globally. HQ: Amir Suites, 1st Floor Room No. B6, Sauti ya Kenya Road, Mombasa, Kenya; Claims Office Express House Moi Avenue Road, Mombasa, Kenya. Email us: marinesurveyors@observater.com Tel: +254776960820

                  When precision matters, Observater Surveys Group is your Partner of Choice   

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